1. Aftermarket/Reconditioned Parts
As you read through the various parts of this post keep one thought in mind, insurance companies operate on a for profit business model. Meaning that in able to decrease premiums for existing and prospective customers, they must find ways of decreasing overall operating costs. Believe it or not, auto insurance carriers do not offer low prices out of the goodness of their heart. One way that many auto insurance carriers have decreased costs, is the use of aftermarket and reconditioned (used) replacement parts. While this may not worry you if you have an older Honda Civic, it may cause a little more stress if you drive a higher end car such as a Porsche, BMW, Audi, Mercedes Benz, etc. While some companies will only bid CAPA (Certified Auto Parts Association) certified aftermarket parts, some auto insurance companies will bid whatever part they can find at the cheapest price. While CAPA certified parts are built to a given vehicle specification, non-CAPA certified parts vary widely in manufacturing. CAPA certified parts often have imperfections or appear substandard, while non-CAPA certified often fit poorly on the intended vehicle, leading to disjointed connections and skewed body lines. In my professional experience, factory OEM (meaning manufactured by the actual company, like BMW parts for instance) are always preferred. Most aftermarket or reconditioned parts are turned away because of flaws, warping, damage, or improper repair.
Auto Insurance Losers in This Category:
- Farmers Insurance, Geico Insurance, Progressive Insurance, Mid-Century Insurance.
Reasons for failure: Nearly always bid aftermarket or reconditioned parts if there is even a slight savings in cost. Little consideration for newer or higher-end vehicles. Will bid non-CAPA certified parts, and often refuse to approve factory OEM parts, unless they will agree to price match.
Auto Insurance Winners in This Category:
- Chubb Insurance, Allstate Insurance, State Farm Insurance, Esurance, USAA Insurance.
Reasons for Praise: While some of these companies may originally try to bid aftermarket or reconditioned parts, only CAPA certified parts are bid. These auto insurance carriers will often opt for factory OEM parts replacement, unless there is quite a large discrepancy between prices. Further, these auto insurance carriers are much more receptive to customer and repair facility requests for factory OEM replacement parts.Auto Insurance Losers in This Category:
- Farmers Insurance, Geico Insurance, Progressive Insurance, Mid-Century Insurance.
Reasons for failure: Nearly always bid aftermarket or reconditioned parts if there is even a slight savings in cost. Little consideration for newer or higher-end vehicles. Will bid non-CAPA certified parts, and often refuse to approve factory OEM parts, unless they will agree to price match.
Auto Insurance Winners in This Category:
- Chubb Insurance, Allstate Insurance, State Farm Insurance, Esurance, USAA Insurance.
Ultimately for owners of newer model vehicles, or vehicles with a higher book value, this auto insurance trend should be considered. On the other hand, for owners of older model vehicles, or vehicles with a lower book value, it may not concern you that these parts are used to a greater or lesser extent. Either way, when looking at the cost of premiums, just remember, you often get what you pay for.
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